Frequently Asked Questions

BEFORE YOU MAKE A BID

READ THIS FAQ, THE HELP SECTIONS AND THE RULES


PLEASE GO THROUGH THE HELP SECTION AND ENSURE YOU UNDERSTAND HOW THE AUCTIONS WORK BEFORE YOU MAKE A BID

IF YOU FAIL TO READ THE FAQ AND HELP SECTION, THAT'S ON YOU

NO EXCEPTIONS WILL BE MADE

BY CREATING AN ACCOUNT, YOU AGREED THAT YOU HAVE READ AND UNDERSTOOD THE TERMS & CONDITIONS, THE HELP SECTION AND THE SOH FAQ


Office Hours

Monday thru Friday

9am to 5pm Pacific Time


Do I have to confirm my email address for an account?

Yes


l already signed up for an account on the old Seed-O-Holics website. Do I have to sign up again?

Yes. Too many users had initially signed up with email addresses they could not confirm. The they signed up with an email address that could be confirmed. This created hundreds of extra accounts that were not needed.


Language
Please refrain from cursing or using obscene language while on Seed-O-Holics. It's not that we don't approve of it, we just don't want it used on the site. Please don't use bad language on this site.
Same with messaging and emails. Using foul language in emails and messaging can set off spam and security rules we have in place. This could result in your account being temporarily suspended. The service we built to monitor the language is setup to automatically handle the process for us. 

Comments/Concerns

Please direct all questions and concerns to support@seedoholics.com


Suggestions

We really appreciate your feedback, but we are currently not looking to change any part of the auction system or it's format.

We currently follow eBay's auction format. Many people like it, many people do not. eBay's auctioning style and format has years of research and development behind it. They have also spent millions of dollars perfecting it.
We want you to have the best experience possible while you're at Seed-O-Holics, but we also need Seed-O-Holics to offer a steady environment for everyone. In order to bring you a steady environment, we must ensure the site is always functioning at 110% and is not constantly changing.
This site is currently in a completely stable release. There have been no bugs reported. We will never updated the site to an unstable, beta or questionable environment.

Messaging/Posting System

You are allowed to post private questions (using the messaging system) to any live auction on Seed-O-Holics. 

Posting public questions (using the messaging system) to live auctions on Seed-O-Holics is a privilege, not a right. Seed-O-Holics reserves the right to suspend your public messaging privileges at any time.
Using the public messaging system to post feedback, suggestions or comments is not permitted. If you use the public messaging system to post feedback, suggestions or comments, your account may be temporarily suspended.
Using the public messaging system to post advertisements, links, domain names, prices or anything similar will result in your account being banned.
Questions regarding the germination of cannabis (marijuana) seeds is strictly prohibited. Your account will be suspended if you ask about germination or anything having to do with growing cannabis (marijuana) seeds.

My account was suspended, WTF?
First off, thanks for using an abbreviation (no strong language please).
If your account is suspended or you're having trouble logging in, please contact us at support@seedoholics.com
If your account was suspended during our normal office hours, you may have to wait until the following day to get your account reinstated. We are sorry if this interferes with your bidding experience, but it is not something we are able to control when we are not in the office.

Laws Concerning Seeds

All items we sell are strictly for novelty and/or preservation/collecting purposes only. If we believe you are going to use the seeds you purchased here for any purposes other than the purposes stated above, we reserve the right to cancel your purchases and/or permanently ban you from using the site.

There are too many conflicting laws that are constantly changing and we are unable to tell you what is or isn't legal where you live. It is up to you to be familiar with and stay up-to-date with the current laws in your local state and/or city government.

If you are unsure about the laws where you live, you will have to do some research. We at Seed-O-Holics are operating within the local laws of our government and it's important that you do the same.

It is extremely important you know the laws and regulations in your area. When you signed up for your account on Seed-O-Holics, you accepted our terms and conditions. By agreeing to our terms and conditions, you accepted complete liability for any and all actions you take on or through the Seed-O-Holics website (whether it is/was before, during or after your purchase).

The second you win an auction or initiate a purchase, you accept all liability for those items.

Once we receive and confirm your payment, the items are legally yours and you consent to Seed-O-Holics handling your items until you receive them by whatever approved methods you defined or provided. During this process, you accept all liability for the items you paid for and you agree to not hold Seed-O-Holics liable for any reason whatsoever.